BCH Naturals Ltd – Shipping Policy
Last updated: 15 September 2025
This is the official BCH Naturals Shipping Policy. It explains how and when we deliver your order.
At BCH Naturals, we believe shopping should be simple. That’s why we offer free shipping on all orders – no hidden costs, no minimum spend.
1. Processing & Delivery Time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Delivery usually takes 3–5 business days after dispatch.
You will receive a confirmation email once your order has been shipped.
2. Tracking Your Order
Where available, a tracking number will be provided in your dispatch email so you can follow your order’s progress.
3. Shipping Restrictions
We currently ship to the UK only.
Orders cannot be delivered to P.O. Boxes.
4. Damaged or Missing Deliveries
If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the estimated delivery date:
📧 Email: hello@BCHNaturals.com
📞 Phone: 07570 482 180
We’ll put it right quickly with either a replacement or a refund.
5. Changes to This Policy
We may update this policy to reflect changes in delivery services or business needs. The latest version will always be available on our website.
For more details, please also see our